Privacy Policy

Last updated: 14 September 2026

The Greatest Day (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use and protect your information when you visit our website, contact us, make an enquiry or book our services.

1. Information We Collect

We may collect personal information when you use our website or services, including:

Your name

Email address

Telephone number

Wedding date

Wedding venue and location

Details about your wedding or event

Services you are interested in booking

Payment and billing information

Information you provide when contacting us

Any other information you choose to provide

If you book photography or videography services with us, we may also process photographs, videos and other content captured during your event.

2. How We Use Your Information

We may use your information to:

Respond to enquiries

Check availability for your wedding date

Provide quotations and packages

Process and manage bookings

Take payments and deposits

Communicate with you about your booking

Arrange and coordinate our services and suppliers

Provide photography, videography and entertainment services

Improve our website and services

Send important information relating to your booking

Comply with our legal and regulatory obligations

Where you have given us permission to do so, we may also use photographs, videos or testimonials for marketing purposes.

3. Sharing Your Information

We may need to share relevant information with trusted third parties where this is necessary to provide our services.

This may include:

Photographers and videographers

DJs, musicians, performers and entertainers

Wedding venues and event suppliers

Payment providers

Website, hosting and booking-system providers

Email and communication providers

Professional advisers where necessary

We only share information that is reasonably necessary for the relevant service.

We do not sell your personal information to third parties.

4. Payments

Where you make a payment through our website or booking system, your payment may be processed by a third-party payment provider.

We do not normally store your full payment card details on our own systems. Payment information is handled by the relevant payment provider in accordance with their own privacy and security policies.

5. Photography and Videography

Photography and videography may take place at weddings and events booked through The Greatest Day.

Images and videos may include you, your partner and your guests.

We will only use photographs or videos for promotional or marketing purposes where we have an appropriate legal basis or permission to do so.

If you do not want specific photographs or videos to be used for marketing, please contact us.

6. Cookies

Our website may use cookies and similar technologies to improve your browsing experience, understand how visitors use our website and support website functionality.

Some cookies may be provided by third-party services such as analytics, booking or payment providers.

Where required by law, we will ask for your consent before placing non-essential cookies on your device.

7. Marketing

We may occasionally send you information about our services, offers or updates where we have a lawful basis to do so.

You can unsubscribe from marketing communications at any time by contacting us or using the unsubscribe option provided in the communication.

8. How We Protect Your Information

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, misuse or disclosure.

However, no online transmission or storage system can be guaranteed to be completely secure.

9. How Long We Keep Your Information

We will only keep your personal information for as long as reasonably necessary for the purposes for which it was collected.

Some information may need to be retained for longer periods where required by law, accounting requirements, insurance purposes or to establish, exercise or defend legal claims.

10. Your Rights

Depending on the circumstances, you may have rights under UK data protection law, including the right to:

Request access to the personal information we hold about you

Ask us to correct inaccurate information

Ask us to delete your information where appropriate

Ask us to restrict how we process your information

Object to certain types of processing

Withdraw consent where processing is based on consent

Request a copy of certain information in a portable format

To exercise your rights, please contact us using the details below.

11. Third-Party Websites

Our website may contain links to third-party websites, social media platforms or other services.

We are not responsible for the privacy practices or content of third-party websites. We recommend reviewing their privacy policies before providing them with personal information.

12. Children's Privacy

Our services are intended primarily for adults arranging weddings and events. We do not knowingly collect personal information from children for marketing purposes.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology or legal requirements.

The latest version will always be published on this page with the updated date shown at the top.

14. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

The Greatest Day

Email: carlwilliam1983@hotmail.com

Telephone: 07585116440